How can we help?
Need a hand with one of our apps or have a question? We're here to help.
Contact support
The fastest way to reach us is by email. When you write, please include the app name, your device and OS version, and a short description of the issue.
info@iconiumw.comResponse time: within one business day (Mon–Fri, 09:00–18:00 GMT+3).
Frequently asked questions
How do I get help with an app?
Email us and include the app name, your device and OS version, and a short description of the issue. Screenshots or a screen recording help us resolve things faster.
How quickly will I hear back?
We aim to respond within one business day (Monday–Friday, 09:00–18:00 GMT+3).
How do I report a bug or request a feature?
Send us an email describing what happened or what you'd like to see. Clear steps to reproduce a bug are especially helpful.
How can I request deletion of my data?
Contact us by email with your request and we'll help you remove your data in line with our Privacy Policy.